Privacy Policy

Protecting your Personal Information

The Marlborough Mall has a reputation for- and a commitment to- superlative service to its customers and to integrity in everything we do. As part of this commitment, Marlborough Mall respects the privacy of our customers by meeting or exceeding the standards set by law.

The nature of the personal information we collect may include:

  1. Information we receive from customers on applications or forms.
  2. Information we receive from customers who participate in contests that require the completion of a ballot or contest registration forms.

Purpose of collecting your Information

Providing customers have granted consent, Marlborough Mall may use the information we collect from customers for the following purposes:

  1. Assurance of a person's identification when borrowing Marlborough Mall's property.
  2. To inform a customer they have won a Marlborough Mall contest.
  3. To offer products and services that may be valuable to our customers.
  4. To better understand the demographics and needs of our customers.

Disclosure of Personal Information:

Marlborough Mall does not share personal information on its customers with any subsidiaries or outside organizations, however, from time to time Marlborough Mall may outsource its customer mailings. Any organization in possession of personal information from Marlborough Mall during these mailings must be abide by the same privacy principals and laws as Marlborough Mall.

Marlborough Malls Privacy Promise

While information is important in our ability to provide superior customer service, our most important asset is our customers trust. Keeping customer information secure and using it only as our customers would want us to is a priority for all or us at Marlborough Mall. Here then, is our promise to our individual customers.

  1. Marlborough Mall is responsible for personal information in its possession or custody, including information that has been transferred to a third party for processing.
  2. At the time any personal information is collected, Marlborough Mall will inform the customer concerned of the purpose for which the information is being collected.
  3. Marlborough Mall will not use customers' personal information other than the purposes it was collected for and granted consent for. A customer may withdraw his or her consent at any time.
  4. Marlborough Mall will not collect any personal information that is not reasonably necessary for the legitimate purposes identified and for which consent has been obtained.
  5. Personal information will be retained only as long as necessary for the fulfillment of its purpose.
  6. Personal information collected, used and disclosed by Marlborough Mall will be as accurate, complete and up-to-date as is necessary for the purposes for which it is being used.
  7. Personal information will be protected by security safeguards appropriate to the sensitivity of the information.
  8. Marlborough Mall will provide specific information about its personal information handling policies and practices to any individual upon request.
  9. Any customer may request confirmation of the existence, use and disclosure of his or her personal information and will be given access to that information.
  10. Marlborough Mall will quickly respond to any concerns a customer may have regarding our personal information handling practices or the manner in which their personal information has been collected, used or disclosed.

A complete outline of Marlborough Mall's privacy policies can be accessed by contacting Marlborough Mall's privacy officer, Tameeza Mitha at (403) 207-6212.



Email newsletters are sent out only to users who choose to provide us with their email address. By providing your email address and subscribing to our database you have agreed to receive newsletters from us. Our subscriber's database is never sold, rented or loaned to any other parties. Subscribers wishing to opt-out from receiving newsletters can do so at any time.

Accessing information or filing a complaint

Please write, phone or email us at the address below, attention Tameeza Mitha, to file an inquiry or privacy complaint.

Tameeza Mitha
Marlborough Mall
310, 433 Marlborough Way NE
Calgary, AB T2A 5H5
Tel: (403) 207 - 6212
Fax: (403) 207-5688

Friday 10:00am - 9:00pm

Call (403) 273-4000 (403) 273-4000

Check Holiday Hours